Privacy Policy

1. Introduction

Assetick ("we", "our", "us") operates assetick.com, a stock analysis platform for the Dhaka Stock Exchange (DSE). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Assetick, you agree to the practices described here.

2. Information We Collect

• Account information: your full name, email address, and a securely hashed password when you register. You may optionally provide a recovery email.
• Payment information:when you purchase a subscription via bKash, we receive and store the transaction ID, payment status, amount, and the bKash account number (MSISDN) used for the payment. We never see or store your bKash PIN or wallet credentials — the payment is processed entirely on bKash's secure platform.
• Usage data: features you use within the platform, such as watchlists, trade journal entries, and alerts you create.
• Technical data: standard server logs including IP address, browser type, and access times, used for security and troubleshooting.

3. How We Use Your Information

• To create and manage your account and subscription.
• To process payments and activate your plan.
• To provide personalized features such as watchlists, signals, and alerts.
• To communicate with you about your account, payments, or service changes.
• To secure the platform and prevent fraud or abuse.

We do not sell, rent, or trade your personal information to third parties.

4. Payment Processing

Payments are processed by bKash Limited through their Tokenized Checkout service. Your interaction with bKash is governed by bKash's own terms and privacy policy. We only receive transaction confirmation details necessary to activate and support your subscription.

5. Data Storage & Security

Your data is stored on secured servers. Passwords are stored only as cryptographic hashes and all traffic between your browser and our servers is encrypted with HTTPS/TLS. While we take reasonable measures to protect your information, no method of transmission or storage is 100% secure.

6. Cookies & Local Storage

We use browser storage to keep you signed in and remember your session. We do not use third-party advertising or tracking cookies.

7. Data Retention & Deletion

We retain your account data for as long as your account is active. Payment records are retained as required for accounting and dispute resolution. You may request deletion of your account and associated personal data by contacting us; some records may be retained where required by law.

8. Your Rights

You may access and update your profile information at any time from your account settings. You may also request a copy of your personal data or its deletion by contacting us at the address below.

9. Children's Privacy

Assetick is not intended for users under 18 years of age, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance.

11. Contact

For any privacy-related questions or requests, contact us at support@assetick.com.